IBPS Clerk Recruitment 2026: The Institute of Banking Personnel Selection has announced the Common Recruitment Process CRP CSA‑XVI. This is a national recruitment drive to hire 11,403 Customer Service Associates in the clerical cadre across public sector banks.
Candidate who has completed graduation from a recognized university can apply online. The registration starts on 1 August 2026 and ends on 21 August 2026. The application fee is ₹175 for SC, ST, PwBD and Ex‑Servicemen, while all other candidates must pay ₹850.
The selection process includes two online exams Preliminary and Main followed by a Local Language Proficiency Test. Those selected will receive a starting basic pay of ₹24,050 along with standard allowances offered in government banks. Applicants should carefully check eligibility rules, state‑wise vacancies, and exam patterns before submitting their forms.
IBPS Clerk CSA Recruitment 2026 Notification: Overview
The Institute of Banking Personnel Selection conducts the Common Recruitment Process to choose people for Customer Service Associate positions in public sector banks. Here is a short overview of the main information about the CRP CSA‑XVI recruitment drive.
| Exam Conducting Body | Institute of Banking Personnel Selection (IBPS) |
| Recruitment Name | CRP CSA-XVI (Vacancies for 2027-28) |
| Post Name | Customer Service Associate (CSA / Clerical Cadre) |
| Apply Online Registration Dates | 01 August 2026 to 21 August 2026 |
| Age Limit | 20 to 28 years |
| Category | Bank Job / Govt. Bank Job |
| Total Vacancies | 11,403 Posts |
| Application Mode | Online Only via Official Website |
| Official Central Website | ibps.in |
Vacancy Details of IBPS Clerk CSA Recruitment 2026
Customer Service Associate vacancies are announced separately for each State and Union Territory by the participating public sector banks. Below is a table showing the banks that are offering these posts.
| Bank | SC | ST | OBC | EWS | General | Total |
| Bank of Baroda | 176 | 117 | 284 | 119 | 504 | 1,200 |
| Bank of India | 69 | 56 | 114 | 54 | 207 | 500 |
| Bank of Maharashtra | 59 | 34 | 110 | 40 | 257 | 500 |
| Canara Bank | 376 | 245 | 577 | 240 | 1,062 | 2,500 |
| Central Bank of India | 298 | 122 | 441 | 100 | 458 | 1,419 |
| Indian Bank | 334 | 106 | 471 | 134 | 655 | 1,700 |
| Indian Overseas Bank | 130 | 66 | 189 | 68 | 327 | 780 |
| Punjab National Bank | 333 | 148 | 459 | 190 | 886 | 2,016 |
| Punjab & Sind Bank | 75 | 17 | 87 | 25 | 172 | 376 |
| UCO Bank | 60 | 31 | 83 | 26 | 212 | 412 |
| Union Bank of India | NR | NR | NR | NR | NR | NR |
| Total Vacancies | 1,910 | 942 | 2,815 | 996 | 4,740 | 11,403 |
IBPS Clerk State-wise Vacancies 2026
| State / UT | SC | ST | OBC | EWS | UR | Vacancies |
| Andaman & Nicobar | — | 1 | 5 | 1 | 11 | 18 |
| Andhra Pradesh | 33 | 11 | 53 | 14 | 75 | 186 |
| Arunachal Pradesh | — | 19 | — | 4 | 22 | 45 |
| Assam | 26 | 41 | 97 | 30 | 155 | 349 |
| Bihar | 89 | 1 | 146 | 42 | 213 | 491 |
| Chandigarh | 4 | — | 4 | 1 | 11 | 20 |
| Chhattisgarh | 33 | 82 | 13 | 23 | 114 | 265 |
| Dadra & Nagar Haveli | — | 6 | 1 | 1 | 10 | 18 |
| Daman & Diu | — | — | 1 | — | 6 | 7 |
| Delhi | 65 | 35 | 123 | 36 | 156 | 415 |
| Goa | — | 5 | 10 | 5 | 41 | 61 |
| Gujarat | 50 | 103 | 194 | 63 | 288 | 698 |
| Haryana | 39 | — | 56 | 15 | 86 | 196 |
| Himachal Pradesh | 25 | 4 | 18 | 8 | 42 | 97 |
| Jammu & Kashmir | 2 | 6 | 17 | 4 | 38 | 67 |
| Jharkhand | 19 | 45 | 21 | 14 | 83 | 182 |
| Karnataka | 224 | 101 | 386 | 136 | 567 | 1414 |
| Kerala | 9 | — | 29 | 8 | 62 | 108 |
| Ladakh | — | — | — | — | 6 | 6 |
| Lakshadweep | — | 4 | — | 1 | 6 | 11 |
| Madhya Pradesh | 91 | 114 | 98 | 49 | 218 | 570 |
| Maharashtra | 117 | 96 | 291 | 95 | 452 | 1051 |
| Manipur | — | 12 | 3 | 3 | 24 | 42 |
| Meghalaya | — | 4 | — | 1 | 17 | 22 |
| Mizoram | — | 6 | — | — | 11 | 17 |
| Nagaland | — | 11 | — | 2 | 18 | 31 |
| Odisha | 55 | 70 | 40 | 29 | 143 | 337 |
| Puducherry | 1 | — | 5 | 1 | 19 | 26 |
| Punjab | 150 | — | 106 | 40 | 185 | 481 |
| Rajasthan | 67 | 53 | 84 | 35 | 153 | 392 |
| Sikkim | — | 4 | 4 | 3 | 17 | 28 |
| Tamil Nadu | 137 | 5 | 213 | 58 | 262 | 675 |
| Telangana | 29 | 18 | 48 | 16 | 80 | 191 |
| Tripura | 10 | 17 | — | 5 | 32 | 64 |
| Uttar Pradesh | 375 | 17 | 508 | 159 | 672 | 1731 |
| Uttarakhand | 24 | 2 | 17 | 11 | 91 | 145 |
| West Bengal | 236 | 49 | 224 | 83 | 354 | 946 |
| Total | 1910 | 942 | 2815 | 996 | 4740 | 11403 |
Eligibility Criteria for IBPS Clerk CSA Recruitment
Candidates who want to apply for the Customer Service Associate post must meet the required education, age, and nationality criteria. All original documents will be checked during the final document verification.
Educational Qualification for IBPS Clerk CSA Recruitment 2026
Applicants must have a valid degree in any subject from a recognized university on or before the cut‑off date, and the table below lists the required qualifications and technical skills.
| Qualification Type | Minimum Prescribed Requirement |
| Academic Graduation | A Degree (Graduation) in any discipline from a University recognized by the Govt. of India or equivalent qualification as on 21.08.2026. |
| Computer Knowledge | Mandatory Certificate/Diploma/Degree in computer operations/language OR studied Computer/Information Technology as a subject. |
| Local Language Proficiency | Proficient in reading, writing, speaking, and understanding the specified local language of the applied State/UT. |
Age Limit
Candidate’s age must fall within the specified range as calculated on the official cut‑off date. Upper‑age relaxation is allowed for candidates in reserved categories according to government rules.
- Minimum Age Limit: 20 years (Born not later than 01.08.2006).
- Maximum Age Limit: 28 years (Born not earlier than 02.08.1998).
| Category | Upper Age Relaxation / Concession |
| SC & ST Candidates | 5 years |
| OBC Non-Creamy Layer (NCL) | 3 years |
| PwBD Categories | 10 years |
| Ex-Servicemen (ESM / DESM) | Military service duration rendered plus 3 years (up to a maximum age limit of 50 years) |
| Widows, Divorced Women & Separated Women | Concession up to 35 years (General/EWS), 38 years (OBC), and 40 years (SC/ST) |
IBPS Clerk CSA Recruitment Salary and Benefits
Selected candidates are paid according to the standard clerical pay scale and receive various allowances as per bank rules. They also enjoy financial stability and full social security benefits throughout their employment.
| Salary Component | Details |
| Pay Scale | ₹24,050 – 1340/3 – 28,070 – 1650/3 – 33,020 – 2000/4 – 41,020 – 2340/7 – 57,400 – 4400/1 – 61,800 – 2680/1 – ₹64,480 |
| Initial Starting Pay | Basic pay of ₹24,050 per month upon initial appointment |
Benefits
- Dearness Allowance (DA): Periodic allowances updated based on consumer price index trends.
- House Rent Allowance (HRA): Housing reimbursement provided as per posting location and bank rules.
- Medical facilities for self and family: Healthcare benefits and medical reimbursement coverage.
- Provident Fund and Pension: Statutory pension and retirement safety plans.
Selection Process of IBPS Clerk CSA Recruitment 2026
Recruitment for Customer Service Associate posts uses a multi‑stage selection process, and candidates must pass each stage in sequence to receive final provisional allotment.
Stage 1: Online Preliminary Examination: The screening test contains objective questions that assess basic English, quantitative ability, and logical reasoning.
Stage 2: Online Main Examination: The comprehensive objective exam tests General Awareness, Reasoning, Quantitative Aptitude, and English Language.
Stage 3: Local Language Proficiency Test (LLPT) & Document Verification: Candidates will take a local language test if they did not study it in 10th grade, and then their original documents will be verified.
Exam Pattern for IBPS Clerk CSA Recruitment 2026
The online exams for both the Preliminary and Main tests use multiple-choice questions, and each section has its own time limit. The tables below show the detailed section breakdown and how long each part lasts.
Preliminary Exam
| Subject Section Breakdown | Total Questions | Maximum Marks | Test Duration |
| English Language | 30 | 30 | 20 Minutes |
| Numerical Ability | 35 | 35 | 20 Minutes |
| Reasoning Ability | 35 | 35 | 20 Minutes |
| 3 Sections | 100 Questions | 100 Marks | 60 Minutes |
Main Exam
| Subject Section Breakdown | Total Questions | Maximum Marks | Test Duration |
| General / Financial Awareness | 40 | 50 | 20 Minutes |
| General English | 40 | 40 | 35 Minutes |
| Reasoning Ability | 40 | 60 | 35 Minutes |
| Quantitative Aptitude | 40 | 50 | 35 Minutes |
| 4 Sections | 160 Questions | 200 Marks | 125 Minutes |
Application Fee of IBPS Clerk CSA Recruitment 2026
Applicants must pay the application fee online during the registration period using a valid digital payment method, and the amount varies according to the candidate’s reservation category.
| Category of the Applying Candidate | Total Fee Amount | Payment Framework |
| SC / ST / PwBD / ESM / DESM Categories | ₹175 (Inclusive of GST) | Online payment via Debit/Credit Card, Net Banking, or UPI |
| All Other Categories (General / OBC / EWS) | ₹850 (Inclusive of GST) | Online payment via Debit/Credit Card, Net Banking, or UPI |
| Application Modification Window Fee | ₹200 (Uniform fee) | Mandatory online correction fee for editing submitted forms |
How to Apply Online for IBPS Clerk CSA Recruitment
Interested candidates must apply only through the official IBPS online portal and follow the step‑by‑step registration process carefully to ensure their application is submitted correctly.
Step 1: Visit the official IBPS homepage at ibps.in and open the “CRP CSA” link.
Step 2: Click on “CLICK HERE TO APPLY ONLINE FOR CRP- Customer Service Associates (CRP-CSA-XVI)” and select “CLICK HERE FOR NEW REGISTRATION”.
Step 3: Enter basic details like full name, contact number, and email ID to generate a Provisional Registration Number and Password.
Step 4: Upload scanned copies of your photograph, signature, left thumb impression, handwritten declaration, and 10th standard mark sheet.
Step 5: Capture and upload a live photograph using your mobile device or desktop webcam.
Step 6: Complete educational details, select state preference, and mark bank preferences.
Step 7: Pay the application fee through net banking, debit cards, or valid UPI channels, then save the final e-receipt and application printout.
Documents Required for IBPS Clerk CSA Recruitment
Applicants should scan and save all required certificates in the specified digital formats before filling out the form, and make sure the uploads are clear to avoid rejection during online screening.
- Passport Photo Capture: Recent color passport photo file (20 KB – 50 KB) along with live photograph captured via camera/mobile.
- Signature Scan: Black ink signature on white paper (10 KB – 20 KB) in running handwriting, strictly avoiding capital letters.
- Left Thumb Impression: Clear impression in blue or black ink on plain white paper (20 KB – 50 KB).
- Handwritten Declaration Scan: Text written in English on white paper with black ink (50 KB – 100 KB) in applicant’s own handwriting.
- 10th Class Certificate: PDF document (under 500 KB) for age verification and local language proof.
- Academic Graduation Records: Mark sheets or degree certificates showing graduation result declared on or before 21.08.2026.
- Government Photo ID Proof: Original e-Aadhaar card, Voter ID, Passport, PAN Card, Driving License, or Bank Passbook with photograph.
- Category / Reservation Certificates: Caste certificate for SC/ST/OBC (NCL), EWS Income & Asset Certificate, or PwBD Disability Certificate in central format.
Important Links
- Apply Now Portal Link: IBPS CRP CSA Online Portal
- Official Notification PDF: CRP CSA-XVI PDF Notification
- Official Website: Click Here
Important Dates for IBPS Clerk CSA Recruitment
Candidates should track important recruitment dates so they can apply and prepare on time, and all tentative dates announced by IBPS are listed in the table below.
| Event Activity Particulars | Scheduled Calendar Dates |
| Opening Date for Online Applications | 01 August 2026 |
| Closing Date for Online Application Submission | 21 August 2026 |
| Online Fee Payment Deadline | 01 August 2026 to 21 August 2026 |
| Application Modification Edit Window | 2 days after application closure |
| Conduct of Pre-Examination Training (PET) | September 2026 |
| Online Preliminary Examination Date | October 2026 |
| Declaration of Preliminary Result | November 2026 |
| Online Main Examination Date | December 2026 |
| Provisional Allotment Date | March 2027 |
Final Thought
Applying for IBPS Clerk CSA Recruitment 2026 is a fantastic opportunity to build a secure career in the public sector. Eligible candidates must go through the guidelines given below and complete the required documents in a scanned format and apply for the post before the last date 21 August 2026.
Aspirants who begin their preparation for the Preliminary and Main examinations on time have a better chance of qualifying.
Note : All information in this post is correct but if there is any error, we will not be responsible for it. To verify all the details about this post, please visit only the official website related to this notification and read carefully that it is strategic, given above the name of the important link.
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FAQs for IBPS Clerk CSA Recruitment 2026
How many total vacancies are announced in IBPS Clerk CSA 2026?
A total of 11,403 Customer Service Associate (CSA) vacancies have been announced across participating public sector banks.
Is there any penalty for wrong answers in the IBPS online exams?
Yes, a penalty of 0.25 (1/4th) of the marks assigned to a question will be deducted for every incorrect option in both Preliminary and Main online exams.
What is the age criteria for general category candidates?
Candidates must be between 20 and 28 years of age as on 1 August 2026 (born between 02.08.1998 and 01.08.2006 inclusive).
Can final-year students apply for IBPS Clerk CSA 2026?
No, candidates must possess their graduation passing mark sheet or degree certificate showing result declaration on or before 21 August 2026.
What is the application modification fee during the edit window?
Candidates modifying their application form details during the edit window must pay a uniform correction fee of ₹200.

